Disabled Refuge Systems
BS 5839-9 compliant disabled refuge communication systems. Two-way voice outstations for safe evacuation across Bristol, Somerset, Wiltshire, and Gloucestershire.
24/7 SupportRefuge Solutions
Ensuring safe communication for people with disabilities during emergency evacuations.
Type A Outstations
Two-way voice communication outstations for designated refuge areas allowing direct contact with building management.
Type B Systems
Combined Type A and B systems with visual and audible indicators at the fire control panel for firefighter use.
Multi-Storey Coverage
Networked systems for multi-storey buildings with floor-by-floor refuge point identification and communication.
BS 5839-9 Compliant
All installations designed and installed to BS 5839-9 for emergency voice communication systems in buildings.
Planned Maintenance
Regular testing and maintenance to ensure systems remain fully operational and compliant.
Hands-Free Operation
Hands-free outstations for accessibility, ensuring all users can communicate during an emergency.
System Capabilities
Our disabled refuge systems provide reliable two-way communication between refuge areas and building management or fire services.
- Type A outstations with two-way speech
- Type B systems with firefighter communication
- BS 5839-9:2021 compliant installations
- Hands-free and push-to-talk operation
- LED indication for call, fault, and communication status
- Battery backup for continued operation during power failure
- Integration with fire alarm systems
- Multi-zone master stations for reception or control rooms
- Vandal-resistant and IP-rated outstations
- Remote monitoring and fault reporting
Certified Partners
We install and maintain systems from the UK's leading disabled refuge manufacturers.
Why Choose Affinity Fire & Security?
A close-knit South West team with 25+ years' industry experience, looking after buildings on our own doorstep.
Standards-Led Design
Every system designed, installed and commissioned to the relevant British Standard, with full documentation.
Clear, Honest Pricing
An itemised written price with no pushy sales and no hidden extras, plus commissioning and completion certificates on handover.
24/7 Support
Round-the-clock emergency response and monitoring services for your peace of mind.
The Same Friendly Faces
Highly trained, DBS-checked local engineers — the engineer who installs your system is the one who looks after it.
Get a Free Site Survey
We'll come out, check what your building already has and set out plainly what's needed to meet BS 5839-9 and the Equality Act. No obligation and no hidden extras.