Emergency Voice Communication (EVC)
BS 5839-9 compliant two-way intercom systems for disabled refuge areas and fire service communication. Our EVC solutions ensure mobility-impaired occupants can communicate directly with trained personnel during emergencies.
24/7 SupportTwo-Way Communication Solutions
Professional EVC systems providing reliable intercom communication between refuge areas, fire telephones, and control rooms.
Disabled Refuge Units
Type A and Type B outstations providing two-way communication for mobility-impaired occupants in designated refuge areas.
Fire Telephone Systems
Dedicated communication points enabling direct contact between fire service personnel and the building control room.
Two-Way Communication
Real-time voice intercom allowing refuge occupants to speak directly with trained personnel for reassurance and coordination.
BS 5839-9 Compliant
Systems designed and installed to meet the British Standard for emergency voice communication in buildings.
Master Control Panels
Centralized management of all EVC outstations with visual indicators, handset control, and system status monitoring.
Hearing Loop Integration
Inductive loop facilities built into outstations to assist hearing aid users during emergency communication.
Technical Specifications & Standards
Our EVC systems meet BS 5839-9 requirements for emergency voice communication, ensuring reliable two-way communication throughout your building.
- BS 5839-9 compliant disabled refuge systems
- Type A outstations for refuge areas
- Type B outstations for fire telephones
- Master panels with handset control
- Inductive loop facilities for hearing aid users
- Battery backup for mains failure
- Visual call confirmation indicators
- Multi-storey system capability
- Fire service override functionality
- Integration with fire alarm panels
Specialist EVC Manufacturers
We install and maintain EVC systems from manufacturers specialising in disabled refuge communication.
Why Choose Affinity Fire & Security?
A close-knit South West team with 25+ years' industry experience, looking after buildings on our own doorstep.
Standards-Led Design
Every system designed, installed and commissioned to the relevant British Standard, with full documentation.
Clear, Honest Pricing
An itemised written price with no pushy sales and no hidden extras, plus commissioning and completion certificates on handover.
24/7 Support
Round-the-clock emergency response and monitoring services for your peace of mind.
The Same Friendly Faces
Highly trained, DBS-checked local engineers — the engineer who installs your system is the one who looks after it.
Get a Free Site Survey
We'll survey your building and set out plainly what a BS 5839-9 refuge and fire telephone system needs, with a clear written price. No obligation and no hidden extras.