During routine intercom maintenance visits across Wiltshire, our engineers encounter a consistent set of faults. Many of these issues develop gradually, and building occupants often adapt to poor performance rather than reporting problems.
Most Common Intercom Faults
1. Poor Audio Quality
Crackling, low volume, or one-way audio are the most frequently reported faults. Causes include deteriorating microphones, damaged speakers, water ingress into entrance panels, and corroded connections.
2. Door Release Failure
The electric door release mechanism is one of the hardest-working components. Over time, strike plates wear, solenoids weaken, and wiring connections loosen, leading to intermittent or complete failure.
3. Entrance Panel Damage
External panels suffer from weather exposure, vandalism, and general wear. Buttons become unresponsive, displays fade, and housings crack, allowing moisture to enter the electronics.
4. Individual Handset Faults
In apartment blocks, individual handsets can fail independently. Common issues include broken hooks witches, damaged cables, and faulty call buttons.
5. Power Supply Issues
Failed backup batteries, degraded power supply units, and voltage drops on long cable runs can cause system-wide performance issues.
Preventing Faults
Regular planned maintenance from Affinity Fire & Security catches these faults early, before they result in system failure. Contact us for a Wiltshire intercom maintenance contract.
Talk to a Local Engineer
If you would like honest advice, a clear written quote, or help with compliance paperwork,get in touch with our team. We are a small, experienced South West team, and we look after every customer properly — no pushy sales, no hidden extras, and documentation you can rely on.
