Unlike fire alarms, which have clear regulatory requirements for testing and maintenance frequencies, intercom systems do not have a legally mandated servicing schedule. However, regular professional maintenance is essential to maintain system reliability and building security.
Recommended Servicing Frequencies
- Low-traffic systems (small offices, single entrance): Annual servicing is usually sufficient
- Medium-traffic systems (apartment blocks up to 20 units, multi-entrance offices): Six-monthly servicing recommended
- High-traffic systems (large residential developments, busy commercial premises): Quarterly servicing ensures continuous reliability
What Triggers an Earlier Service
Between scheduled visits, certain issues should prompt an immediate callout:
- Door release mechanism not functioning
- Complete audio or video failure
- Physical damage to the entrance panel
- Multiple handset failures reported simultaneously
- Water ingress visible in the entrance panel
Affinity Fire & Security Servicing Plans
We offer flexible intercom servicing plans for Bristol properties, tailored to system type and usage patterns. Contact us for a quotation.
Talk to a Local Engineer
If you would like honest advice, a clear written quote, or help with compliance paperwork,get in touch with our team. We are a small, experienced South West team, and we look after every customer properly — no pushy sales, no hidden extras, and documentation you can rely on.
