Skip to main content
Back to NewsIntercom Systems

Audio and Video Intercom Servicing in Somerset: What's Included?

Affinity Fire & Security 5 January 2025 5 min read
Audio and Video Intercom Servicing in Somerset: What's Included? - Intercom Systems by Affinity Fire & Security

Regular servicing keeps intercom systems functioning reliably and extends their operational lifespan. For Somerset building owners and managers and property managers, understanding what a professional intercom service visit includes helps ensure you are getting value from your maintenance contract.

What's Included in a Service Visit

  • Entrance panel inspection: Check for physical damage, weather ingress, and vandalism
  • Audio testing: Verify microphone and speaker clarity on all stations
  • Video testing: Check camera focus, image quality, and night vision (where applicable)
  • Door release testing: Verify all door release mechanisms operate correctly
  • Handset/monitor testing: Test every internal station for call reception and audio quality
  • Cabling inspection: Check for damaged, loose, or deteriorating connections
  • Power supply check: Verify backup batteries and power supply units
  • Firmware updates: Apply available updates on IP-based systems
  • Cleaning: Clean entrance panels, camera lenses, and handsets

Service Frequency

We recommend annual servicing for most intercom systems, with six-monthly visits for high-use residential blocks or commercial premises with heavy visitor traffic.

Get in touch with our team

We provide professional intercom servicing across Somerset. Contact us for a maintenance quotation.

Talk to a Local Engineer

If you would like honest advice, a clear written quote, or help with compliance paperwork,get in touch with our team. We are a small, experienced South West team, and we look after every customer properly — no pushy sales, no hidden extras, and documentation you can rely on.

Why Affinity?

Affinity is run by Adam and Jack, a small South West team with over 35 years in fire and security between them. Here is what you can expect when you work with us.

Over 25 years of combined fire and security experience

Run by Adam and Jack — you deal with the owners, not a sales team

Face-to-face surveys and honest advice, never pushy sales

Affordable pricing without cutting corners on compliance

Ask Us to Pop Out and Take a Look

Tell us what you need and one of our local engineers will come out, take a look, and put together a clear written price. No obligation, no pushy sales, and no hidden extras — covering Bristol, Bath, Weston-super-Mare, Taunton, Bridgwater and the wider South West.

Related Articles

Intercom Installation and Maintenance for Bristol Apartment Blocks - Intercom Systems
Intercom Systems

Intercom Installation and Maintenance for Bristol Apartment Blocks

How Bristol apartment blocks can improve security and convenience with professional intercom installation, covering audio and video systems, maintenance, and fire safety integration.

11 February 2025·6 min read
Read article
Audio and Video Intercom Systems for Somerset Commercial Premises - Intercom Systems
Intercom Systems

Audio and Video Intercom Systems for Somerset Commercial Premises

A guide to audio and video intercom systems for Somerset commercial premises, covering system types, integration with access control, and remote access capabilities.

8 February 2025·5 min read
Read article

Free site survey